Incorporate Works Project To Public And Private Sector Employers

Question: Examine about the Incorporate Specialist Works In The Project. Answer: Presentation Development extends ordinarily include a great deal of partners to guarantee that such ventures are fruitful. One of the most significant component in development ventures is to guarantee that the undertaking itself and the laborers offer an incentive for cash. Both open and private divisions bosses in the development business have understood the need to play out an examination in regards to the money related feasibility of pros who tackle different parts of an undertaking (Clamp, 2012). In development extends, an expert is unavoidable and will in general be the most critical for the achievement of an undertaking. Consequently, open and private part managers need to have intensive examination exercises in order to ensure that they have a pro set up who can help in understanding the objectives and goals of the undertaking that is being taken a shot at. The way that there is have to evaluate different alternatives accessible to the general population and private part businesses for expert work in development ventures, implies that pros esteem for cash is the center of this movement. According to Blyth and Worthington, (2010) the need to characterize the important customer prerequisites at a beginning time has gotten incredibly basic for each development venture. It is basic that at the earliest reference point, the desires for the business should be pair with the ones who are relied upon to participate in a development explicitly an authority. One of the issues that may prevent the examination of the different alternatives accessible to open and private part businesses to fuse expert works in an undertaking is poor correspondence. When there is poor correspondence inside the venture group and the customer body, it will be hard to arrive at feasible evaluation choices. Another explanation behind components that many impact an evaluat ion for a pro is the consideration of pointless excellent measures. As much as each development work requires a pro who goes well beyond to accomplish the set guidelines, a portion of the evaluation choices set by open and private managers can't be met by any expert. This paper centers around the examination choices that can be used by open and private part managers in the development business to consolidate authority work in a venture. The development business is one of the most genuine enterprises on the planet. Tasks are normally expected to be of high caliber with the goal that an owner can get another chance to chip away at different ventures. Therefore, development bosses in private and open segments have guaranteed that they center around the quality that experts get the development works. Be that as it may, the development business has a background marked by conveying low quality work over the previous years therefore having an examination for the choices of master appears to be a misnomer. In excess of 20% of development ventures neglect to meet the desires for the businesses. The idea of value is relied upon the comprehension of each kind of contractual worker. Then again, quality may mean different perspectives which are interlaced in the underlying plan of an undertaking. This infers the comprehension of a temporary worker or an expert to decipher an undertaking plan with military exactness and cautiousl y executing the necessity of the structure. Then again, quality may likewise mean the speed that a contractual worker understands a structure of an undertaking. It is accepted that a snappy comprehension of a plan of a venture will delineate a top notch creation. Contracting It ought to be noticed that the issue of value is normally not a topic of conversation during an agreement when a business is choosing an expert. Quality is typically an offthe-book issue that is talked about between a business and an authority. As called attention to by International type of agreement, (2007), the way that a strategy for accomplishing wanted aftereffects of a task is isolated from the primary agreement, portrays a purpose behind low quality work in the development division. A handshake evaluation for quality work is impeding to an accomplishment of a venture. The gatherings in an agreement, for this situation, a pro, will concentrate on the composed understanding in an agreement since one is esteemed to be considered responsible after penetrating an agreement. Also, an easygoing discuss desires for top notch work can't be paid attention to by any person. An ordinary agreement centers around the work prerequisites and how work is relied upon to be led nearby. A ventu re being attempted ought to be couple with required materials, number of laborers and follows the technique as coordinated in a structure thus the issue of value is relied upon an individual authority yet not coordinated by an agreement. The way that agreements don't manage the quality however methods for a task is negative to the quality and achievement of a venture. For a typical pro, quality won't be an issue of worry as long the strategies are followed whereby there is no deviation from the necessary guidelines and practices as specified in an agreement. With this information on contracts, contracting is one of the choices to be evaluated in order to incorporate an authority work in a venture. It isn't just major that an authority consents to the work necessity in an agreement, yet additionally guarantee that quality ought to likewise be acknowledged during the time spent endeavor a venture (Caplehorn, 2012). With a quality necessity in an agreement, an authority will come to know the criticalness of executing a venture carefully. Most agreements generally contain the RIAI and GDLA structures which require a contractual worker or an authority to take a shot at the venture according to the prerequisites. These str uctures additionally contain a few parts of value since they require a task to be agreeable of a business. At the point when such parts of value are legitimized, at that point the likelihood of creating work that is of exclusive expectations is high. Notwithstanding, for certain reasons, most bosses focus on the work necessities and the span of fruition of a task accordingly influencing the nature of an undertaking (Fewings, 2013). Assignment of experts Getting ready for examination of an authorities work in the development business requires broad site studies and furthermore site data. The evaluation work calls for counsel of different offices in the development business, for example, the architects, or different pros relying upon the multifaceted nature of a task. Master work is organized distinctively as specified in the PWC and GDLA contracts. At present, the PWC structures don't contain an arrangement where a contractual worker is permitted to have the option to assign an expert of decision to play out a particular work (Chartered Institute of Building 2002). Inability to have this arrangement, the nature of any development work is contained. It is basic that a contractual worker ought to be allowed a chance to pick an expert of decision since temporary workers for the most part have long involvement with the development business and are in a situation to choose a master who has a commendable reputation. Another procedure of ch oosing a pro is tedious and might influence the normal fulfillment date of a task (Pickavance, 2016). Likewise, the business will acquire additional expenses in an offer to locate the correct master despite the fact that a reputation of a specific pro is obscure or questionable. An engineer is in a superior situation to acquire an expert who is skillful and ready to convey quality that is normal. Permitting a draftsman to designate a favored master utilizing the PWC structures, will give a sneak pick to the business on the ability of a designer. This is on the grounds that a high performing planner is probably going to select a high performing pro while a low performing engineer is probably going to assign an inept expert. Because of the nonattendance of assignment arrangement in the PWC structures, authorities are required to experience the typical methodology of applying for tenders where the tenders will go to the business who will thusly, select the best master. Contingent upon the business, various agreements can permit the assignment of pros. The details of numerous PWC structures is controlled by the business. A few businesses accept that the selection procedure is an open door for temporary workers to give their companions work opportunity or to have the designer sneak in their sub-organizations which offer pro administrations. Therefore, a business has the duty of fundamentally looking at named authorities. This will offer a chance to know whether the predetermined experts are up to the errands or not. The assessment of pros should happen during the prequalification stage and furthermore a delicate stage. The prequalification stage will incorporate taking a gander at the foundation of an exper t. This is the place an authorities reputation is distinctly seen to see whether the necessity of the set task can be met. At the delicate stage, a meeting will be directed to see whether a master has the stuff to manage different circumstances that many come up with an end goal to attempt to play out a particular undertaking. As much as assignments for experts is significant for simple enrollment, delicate systems ought to likewise be applied to named authorities to cull out awkward masters and distinguish able pros who can convey the normal quality principles. Cost delivered by authorities The estimation of activities is significant in deciding the quality and achievement of a venture (Kirkham et al., 2013). The general expense of a venture including the expense of an authority can be controlled by the business giving out far reaching subtleties of a site examination in order to give a contractual worker a perspective on how much the general undertaking is going to cost. Article four in the Articles of Agreement is intelligible with the vast majority of legitimate desires for all agreements where the expense of an undertaking isn't esteemed for change except if there are explicit events which are ou

Using the Spanish Verb Salir

Utilizing the Spanish Verb Salir In spite of the fact that salir is an extremely normal action word that way to leave in the feeling of to withdraw or to go out, it additionally has an assortment of different implications that may not quickly be self-evident. Quick Facts Salir is a typical action word that frequently intends to leave or to exit.In a few settings, salir can have different implications that by and large allude to the adjustment in status, appearance, or area of a person or thing as the aftereffect of an action.Salir is conjugated unpredictably. Salir Meaning 'To Leave' Here are a few instances of sentences with salirs most basic significance: Los Cubs salieron de Los ngeles con una victoria. (The Cubs left Los Angeles with a victory.) ¿Cundo saliste por primera vez de tu casa con tu bebã ©? (When did you venture out from home just because with your baby?)Mi aviã ³n deal a las nueve con destino a Tijuana. (My plane departs at 9 for Tijuana.)Voy a salir a comprar leche. (Im going out to purchase milk.)Propongo que salgamos a la calle a celebrar el campeonato. (I propose we go out to the road to commend the championship.)Saldrà © muy motivado pero sã © que no ser fcil. (I will leave exceptionally persuaded, yet I realize it wont be simple.) Salir With Other Meanings Here are some different implications of salir with test sentences: to turn out: Me saliã ³ bien la prueba. (The test ended up being great for me.) Salã ­ enoja en la foto. (I turned out glancing furious in the photo.)to show up (frequently said of a substantial condition): Me deal discharge de los pendientes. (Im getting discharge from my studs.) Si lo tocas te saldr urticaria. (In the event that you contact it youll break out in hives.)to rise (said of galactic bodies): El sol deal hoy a las 7:12. (The sun rises today at 7:12.)to be distributed or spread: Estaba viendo el televisor cuando saliã ³ las noticias de lo que habã ­a pasado en Nueva York. (I was viewing the TV when they told the updates on what had occurred in New York.) El libro saliã ³ a la venta en los primeros dã ­as de noviembre. (The book went on special in the main long periods of November.) In a negative structure with a circuitous item, salir can show the failure to achieve something: No le saliã ³ como esperaba. (It didnt turn out as he trusted.) No me deal este problemita de distancia entre 2 puntos. (I cannot make sense of this straightforward issue about the separation between two focuses.) In the reflexive structure, salirse once in a while alludes to some sort of flooding or break: Pese a que hace seis meses se crearon las nuevas canalizaciones, el agua se salã ­a inundando las calles. (Notwithstanding it being a half year since the new channels were introduced, the water spilled, flooding the lanes.) The expression salirse con la suya ordinarily intends to get ones way: Chvez se saliã ³ con la suya y Coca-Cola retirã ³ el producto de la venta. (Chavez got his direction and Coca-Cola took the item off the market.) Salir can likewise be a piece of some basic expressions: salir con (to go out with) - Teresa deal con Josã ©. (Teresa is going out with Jose.)salir de (to originate from) - La leche es un alimento que deal de las vacas. (Milk is a food that originates from bovines. Salir de all the more ordinarily intends to leave or to exit.)salir caro (to be costly): Sale muy caro deportar indocumentados. (It is expensive to oust undocumented individuals.) As consistently with words that have more than one significance, focus on setting so as to figure out what is implied. Related Words La salida is a typical thing with implications identified with those of salir. They incorporate an exit or way out, the answer for an issue, a flight, the ascending of the sun (or other galactic body) and different sorts of yield. The descriptor salido can allude to something that is swelling or projecting. It can likewise allude to a creature in heat (or the human identical). The descriptive word saliente can allude to a person or thing that is significant or unmistakable, or to a government official who is leaving office. Conjugation of Salir Salir is frequently standard, however it adds a g to the stem in certain structures and furthermore adjusts the closure in the characteristic future and contingent tenses. Here are the sporadic structures: Present characteristic: yo salgo Future characteristic: yo saldrã ©, tã º saldrs, à ©l/ella/usted saldr, nosotros/nosotras saldrã ­amos, vosotros/nosotras saldrã ©is, ellos/ellas/ustedes saldrn Restrictive: yo saldrã ­a, tã º saldrã ­as, à ©l/ella/usted saldrã ­a, nosotros/nosotras saldrã ­amos, vosotros/nosotras saldrã ­ais, ellos/ellas/ustedes saldrã ­n Present subjunctive: yo salga, tã º salgas, à ©l/ella/usted salga, nosotros/nosotras salgamos, vosotros/nosotras salgis, ellos/ellas/ustedes salgan Confirmed objective: sal tã º, salga usted, salgamos nosotros/nosotras, salgan ustedes Negative goal: no salgas tã º, no salga usted, no salgamos nosotros/nosotras, no salgis vosotros/vosotras, no salgan ustedes.

Explore Science Careers! Diverse Jobs, Diverse Genius

Explore Science Careers! Diverse Jobs, Diverse Genius FutureFit GR GG RL ? These ready-to-use career exploration resources from TeacherVision and Genius Plaza will inspire students and make it easy to teach an interactive unit on career and 21st Century skills. Candid, personal, and engaging, these profiles come complete and ready to teach: Video, worksheets, animations, and assessment are all included! Use them to supplement a career unit, guidance session, or curriculum unit (i.e. biology/life science) - or as an easy one-class activity for a substitute. Appropriate for independent or group practice use, these resources can be used in class or assigned as take-home work. Updated on: October 31, 2017 Ernesto Muñoz, Biologist/Pharmaceutical Researcher                   Biologist Ernesto Muñoz is Associate Director of a research laboratory at a major pharmaceutical company, helping teams of scientists discover new drugs to  improve people's lives. In this career profile, Ernesto talks about his childhood in Peru, the educational path that led him to pursue a PhD and a career as a researcher, and advice for what to focus on academically when thinking about a career in the life sciences.   Additional Resources Worksheet Packet: Standards-aligned reading and language arts activities (in-class or take-home) Genius Tunes: Biologist Ernesto Muñoz (animated song that summarizes the video) Genius eBook: Ernesto Muñoz and Being a Biologist Genius Assessment: 9-Question Reading Exercise Dr. Ana Verónica Méndez                     Pediatrician Dr. Ana Verónica Méndez is Chief of Pediatric Ambulatory Care at Richmond University Medical Center, where she works with a team of doctors, nurses, and other healthcare professionals to provide children with medical care and families with support and compassion. Dr. Méndez talks about the path through medical school, her struggles as an immigrant who didn't speak any English, the importance of studying liberal arts in addition to the sciences, and a walkthrough of her (very!) busy schedule. She also discusses the importance of the female role models in her life and how they enabled her to persist, believe, and achieve success. Additional Resources Worksheet Packet: Standards-aligned reading and language arts activities (in-class or take-home) Genius Tunes: Physician Dr. Ana Verónica Méndez  (animated song that summarizes the video) Genius eBook: Dr. Ana Verónica Méndez on Being a Chief of Pediatric Ambulatory Care Genius Assessment: 9-Question Reading  Exercise Javier Rubio, Clinical Trial Administrator                   Javier Rubio is a clinical trial administrator for a major pharmaceutical company, where he works with mental health professionals on clinical trials and research studies that lead to breakthroughs in new treatments and methods. In this video, Javier talks openly about growing up in a  poor  inner-city neighborhood with limited ideas about possible career paths until very late in high school.  He details his successful post-college career in finance, and tells a cautionary tale about how it all came crashing down around him before moving on to discuss how his willingness to embrace change and make a big move brought him to the success in his current career. Additional Resources Worksheet Packet: Standards-aligned reading and language arts activities (in-class or take-home) Genius Tunes: Clinical Trial Administrator Javier Rubio (animated song that summarizes the video) Genius eBook: Javier Rubio and Being a Clinical Trial Administrator Genius Assessment: 9-Question Reading Exercise Marcos Milla, Biologist and Pharmaceutical Researcher                   Marcos Milla is Global Head of Emerging Science and Innovation at a major pharmaceutical company, where he is responsible for discovering and developing new drugs for conditions and diseases that currently have no treatments or cures. In this video, Marcos talks about his day-to-day schedule and activities, supervising the many teams of people that work for him, and the excitement he has for working each day on new and interesting projects. Marcos also talks about how he developed a love for science from a young age, and offers some guidance on how to build a career in the biological sciences. Additional Resources Worksheet Packet: Standards-aligned reading and language arts activities (in-class or take-home) Genius Tunes: Biologist Marcos Milla (animated song that summarizes the video) Genius eBook: Learning About Pharmaceutical Research with Marcos Milla Genius Assessment: 9-Question Reading Exercise Martha Romero - Sr. Recruiting Specialist                   Martha Romero helps people find jobs and helps companies fill open positions with the most qualified people available. In this video, Martha discusses her experiences as a child of Colombian immigrants, putting her career aspirations on hold as a young parent, going back to school as an adult, and her recommendations and suggestions for being persistent and happy in your career. Additional Resources Worksheet Packet: Standards-aligned reading and language arts activities (in-class or take-home) Genius Tunes: Martha Romero, Talent Acquisition (animated song that summarizes the video) Genius eBook: Martha Romero, Sr. Recruiting Specialist Genius Assessment: 9-Question Reading Exercise   Genius Plaza Genius Plaza is an education platform dedicated to democratizing education, embodying the ideal that access to information equals access to opportunity. As the first multicultural education platform built for diverse communities, Genius Plaza removes this obstacle by providing engaging, practical, research-based curriculum where students are the protagonists of their learning. We bring the best quality education to communities around the world, providing access to the strongest, culturally relevant math, science and language arts content offered.has expanded its reach to close the academic achievement gap among students across the globe.

Essay United States vs. Mexico - 1195 Words

The United States of America and Mexico compare and contrast their differences when it comes to education, homeless rates, and their overall standard of living. The U.S and Mexico compare when it comes to homeless rates seeing as the numbers are increasing each year. As for education, Mexico lacks standard education, where as the United States has a higher standard for education. The overall standard of living in both countries is probably the biggest difference the two countries have. Mexico has many prosperous areas to it, but for the most part people who live in Mexico, live poor and on the streets. Children in Mexico usually have to get street jobs in order to help their families with poverty. The United States has its own level of†¦show more content†¦The United States has a different education system than Mexico. Elementary school is from kindergarten to fifth grade, ages 5 to 10. Then it goes to middle school or junior high school which is grades sixth through eighth and ages 11 to 13. After that is high school which are grades ninth through twelfth which is ages 14 to 17 or 18. It is illegal in the United States not to go to school, but some immigrants do not have enough money to go to school. Most kids in Mexico do not go to school because of the money or because they need to work instead to help their family. America and Mexico have different laws and systems as far as the education systems go. There are over one million children in America who are not getting an education because they have no money and are also homeless. As many as 3.5 million Americans are homeless each year, one million being children. Most homeless people are families who have been thrust into series of unfortunate events that left them with no money. For those living in poverty or close to the poverty line, an everyday life issue that may be manageable for individuals with a higher income can be the final factor in placing them on the street. America can compare with Me xico because most people who are homeless in Mexico are families. Although Mexico has a lot of homeless families on the street, it has more homeless street kids. SixShow MoreRelatedOrganized Crime Related Deaths / Murders898 Words   |  4 PagesPacifico Cartel vs. Tijuana cartel which is is located in Baja, California. 2. The Pacifico Cartel vs. Juarez Cartel, which affects the areas of Chihuahua, Sinaloa, and Durango. 3. The Pacifico Cartel vs Beltran Leyva Organization located in Nayarit, Sinaloa, Sonora, and Durango. 4. Jalisco Cartel Vs Nueva Generacion, located in Coloma and Jalisco. 5. Cartel pacific Sur vs â€Å"La Barbie† cartel, which is distributed through Districto Federal, Estato De Mexico, Guerro and Morelos. 6. 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The Necessary Inclusion of Cyber-Bullying Legislation in...

In Canada, the emergence of bullying has risen to new heights as advancements in technology have allowed almost anybody to conduct harmful acts against another person while maintaining vast amounts of anonymity (Shariff, Cyber-Bullying: Issues and solutions for the school, the classroom and the home, 2008; Li, Cyberbullying in Schools: A Research of Gender Differences, 2006; Shariff Jaishankar, Cyber Bullying: A Transnational Perspective, 2009; Froese-Germain, 2008). Cyberbullying is broadly defined as any type of harm that is inflicted upon a victim via electronic means (Bonanno Hymel, 2013; Shapka Law, 2013; Li, Cyberbullying in High Schools: A Study of Students Behaviours and Beliefs about This New Phenomenon, 2010; Cappadocia,†¦show more content†¦For kids and adolescents, most of their days are spent at school, in which they can be victims of bullying (Source?) It is once they get home from school and the bullying continues online that brings forth the concern of fur ther harm which schools feel they can not control (Froese-Germain, 2008; Cassidy, Jackson, Brown, Sticks and Stones Can Break My Bones, But How Can Pixels Hurt Me?: Students Experiences with Cyber-Bullying, 2009; Cassidy, Jackson, Brown, Cyber-Bullying: Developing Policy to Direct Responses that are Equitable and Effective in Addressing this Special Form of Bullying, 2006) What is mind-boggling in the aspect of responses from teachers and educators in the sense of cyber-bullying is the lack of respect that is shown towards the teachers, as not only does cyber-bullying occur towards students, but teachers often also find themselves as victims (Cassidy, Jackson, Brown, Cyber-Bullying: Developing Policy to Direct Responses that are Equitable and Effective in Addressing this Special Form of Bullying, 2006; Froese-Germain, 2008; Kuehn, 2008). What needs to happen is for teachers to become more â€Å"computer-literate† and trained to deal with cyber-bullying in order to fully un derstand the harsh effects of cyber-bullying on students (Cassidy,Show MoreRelatedThe Growing Problem of White Collar Crimes in India19963 Words   |  80 Pageswhether improved standards of corporate governance could be achieved through adoption of principle based standards of conduct. Perhaps the most vital corporate governance legislation in recent years is the Sarbanes-Oxley Act, 2002 of US which is becoming a global benchmark for internal best practices in corporate governance. The inclusion of White Collar Crime Penalty Enhancement Act, 2002 in the corporate reform package creates new substantive offenses, significantly enhances financial and incarcerationRead MoreFundamentals of Hrm263904 Words   |  1056 Pagesand Discipline 84 Learning Outcomes 84 Introduction 86 What Other Laws Affect Discrimination Practices? 61 Age Discrimination in Employment Act of 1967 62 The Pregnancy Discrimination Act of 1978 62 viii Contents Employee Rights Legislation and the HRM Implications 86 The Privacy Act of 1974 86 The Fair Credit Reporting Act of 1974 87 The Drug-Free Workplace Act of 1988 87 The Polygraph Protection Act of 1988 88 The Worker Adjustment and Retraining Notification Act of 1988 88 Current

Why Germany Lost the First World War Free Essays

Why Germany lost the First World War The First World War ended with the triple entente as victorious (with help from the Americans). Some reasons to why the allies won the war were because of; Germany had to fight a war on two fronts, the unstable political situation in Germany, the allied naval blockade, German economy, failure of the schlieffen plan, interception of the Zimmerman telegram, the German naval blockade on Britain (sinking of American ships), development of the tank and anti-submarine weapons, the advancement of new technology that required new tactics. The Naval blockade The British blockade was a key factor in the defeat of Germany. We will write a custom essay sample on Why Germany Lost the First World War or any similar topic only for you Order Now Starved of supplies, the German army was weakened and the German people lost some of their will to support the war. The war at sea was one of the main factors that contributed to Germany’s defeat. To help the British navy survive against the German submarines the British used several different techniques to stop their boats from being destroyed. The British used mines and depth charges. Also to reduce the allied shipping losses all merchant ships travelled with a military convoy which provided protection to the merchant ships. When the convoy formation was applied the allied shipping losses decreased by 20%. Another technique used was Q ships. Q ships were merchant ships with disguised heavy guns. Q ships were the reason that German submarines stopped warning the enemy ship that it was about to attack. The effect of the British blockade of Germany was that there were 300,000 deaths that were related to malnutrition and starvation during 1914-1918 among civilians. The blockade also cut supply chain of nitrate that was used to make explosives and also used in fertilizers. Weaponry The tank was a British invention. It was first used at the battle of the Somme. The tanks advanced in front of the infantry, crushing barbed wire fences and spraying the enemy with machine-gun fire. Yet the tank was very unreliable since half of them broke down before reaching the German trenches, also the tanks were not very agile they moved at first only at a walking pace and the tanks were not very maneuverable. Also the Germans used poison gas (first used in Spain) to fight the enemy this weapon was very effective in the war, yet this weapon was unreliable due to its dependence on the direction of the wind. Since if there was a sudden change of direction in the wind the poison that was just released could be swept back against the Germans. Due to the circumstances of the war as it changed from a quick and rapid war to a static war with the use of trench warfare and competition of modern weaponry. Failure of the Schlieffen plan The German plan was to sweep towards France thinking that Russia would be very slow in mobilizing its troops. The plan was to sweep in through Belgium (Germany thought that there was not going to meet any resistance from Belgium and also not it did not think that it would be violating the treaty of London), then sweep in towards Paris and invade France. After France had been invaded they would direct their forces towards Russia whom they thought would be very slow mobilizing its troops. The Germans were wrong about the Belgians, the Russians and the English. The Belgians put up great resistance there by slowing the advance of the German troops. The Russian army was a lot quicker to mobilize than expected so now Germany was ending up doing what they wanted to do the least fight a war on two fronts. The Belgians slowed down the German troops long enough for the entente troops to arrive to meet the German troops. Due to the equality in strength this led to a race to water in effort to bypass the other army. This led to trench warfare. The Germans were not prepared to do this type of war, they did not have the resources to do this due to the british naval blockade. Concerning the Schleiffen plan there were a few severe miscalculations that led to gargantuan problems, the Germans had miscalculated the amount of soldiers, supplies and communication that required to be transported across the country from east to west and back. This miscalculation was not expected due to Germany thinking that Russia would be slow to mobilize and thereby give Germany time to first beat the French then later turn all their forces towards the east to face Russia. Weak Allies Germany had chosen her allies badly, they had allied themselves to the decaying Austrian Empire, Ottoman Empire and Italy. Germany had chosen badly when relying on Italy to help out in the war since as soon as war was declared Italy pulled out of the alliance. Also Germany had to constantly assist the Austrian Empire in protecting their own territory. This led to problems as this exhausted troops that would and should have been sent to fight the war in the trenches. Germany also sent supplies that should have been sent to the soldiers fighting on the front line. If Germany had stronger and more reliable allies then the outcome of the war would have been different. Political Unrest As the war went on and millions died Germany’s censored propaganda released only tales of glorious combat and victory. As this propaganda continued the nation was starting to suffer from the naval blockade. As thousands were dying the nation was releasing posters saying how well the war was going. The false propaganda started unrest inside the German nation, the unrest came from both outside the government yet also from inside. The socialists wanted to seize the power and take control of the nation, whilst this was happening inside the country soldiers were starting some unrest as arguments and some minor protests came up, these protests led to mutiny on the seas. The involvement of USA The Germans also tried to make a naval blockade of their own on Britain. They also included a policy of â€Å"unrestricted submarine warfare against all ships that they suspected were carrying supplies to britain†. This was very effective since the British were suffering from the shortages of supplies. Yet the germans also sank a great amount of American ships which helped bring the Americans into the war. When the Americans discovered the Zimmerman telegram about how Germany hoped to ally itself with mexico against them the final song had been sung. USA declared war on Germany on April 1st 1917. The war devastated Europe, it changed the geography of countries for a very long time, it destroyed empire such as; the Austrian Empire, The Russian Empire, the German Empire and later the Ottoman Empire. How to cite Why Germany Lost the First World War, Papers

Response of Hong Kong government to the housing problems free essay sample

Hong Kong is a densely populated metropolitan so there are a lot of housing problems especially for the urban poor. As the housing problems in Hong Kong such as the shortage of housing units are getting more acute, it is worth making an in-depth analysis for the sake of gaining a deeper insight of the responses of the government in housing problems. I will focus on different measures and actions taken by Hong Kong government in 21th Century. All data collected is based on library research and online research. One of the most popular suggestions is to resume the Home Ownership Scheme, which would place on the market low cost flats built by the Housing Society with the land costs defrayed. The scheme used to be quite popular among the so-called  lower middle class who wanted their own property. People now living in government-owned and managed low rental housing, or who are qualified and on the waiting list have preference in the allocation of low-cost housing under the Home Ownership Scheme. We will write a custom essay sample on Response of Hong Kong government to the housing problems or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Although the Home Ownership Scheme ceased building new flats in 2004 in a bid to arrest the falling real estate market, there are still several thousand inventory units unsold. It is thought that by re-launching the scheme, most young people who now find private property out of reach will be able to build their new home in a place they can call their own. As I have pointed time and again, our housing problem is a highly complicated issue requiring a systemic solution. Anything in the system is intertwined with everything else and there is simply no easy way out. Off-the-top solutions like resuming the Home Ownership Scheme can only lead to other bigger problems. It seems that only some government officials are aware of the pitfalls of simply re-launching the Home Ownership Scheme. Our politicians and pundits either never study the issue and its relevant statistics, or they never bother to do any research before uttering their comments and suggestions. As I understand it, applying for government low rental housing is very popular among undergraduate students, because they are all low income adults with practically no assets and quite a sum of debt. Therefore they are invariably qualified. Statistics indicate that there are an increasing number of university graduates living in these estates. This clever move is their legal entitlement, and it solves their housing problems. On top of that, this is their ticket to the Home Ownership Scheme once it is resumed. I am citing only university students and graduates as examples. The much larger number of young people who never manage to get a higher education are even more highly qualified. Now you can imagine the big headache our government would face once the Home Ownership Scheme was reactivated. Because of the long period of neglect, the housing problem is now too big to be tackled in a piecemeal fashion.

Marriott Hotel International Total Quality Management

Brief introduction of Marriott Hotel International Marriott hotel international is one of the largest lodging companies globally. This company has maneuvered in more than 68 countries under the leadership of Mr. Marriott who is the chairperson and the chief executive officer.Advertising We will write a custom report sample on Marriott Hotel International Total Quality Management specifically for you for only $16.05 $11/page Learn More The leadership of Marriott is considered as a success of this company as it started as a family restaurant to a global lodging business. As the leader of the company, the chairperson says that, the company’s main vision is lead in offering lodging services in the world. The vision of this company is grounded on several issues like taking good care of the guests, possession of wide operating knowledge, making use of skilled and diverse workforce, and finally offering one of the best lodging services. Under the leaders hip of Marriott, the company has for several years continued to enjoy a strong customer base, and an improving growth of profitability. The origin and development of Total Quality Management The total quality management is a theory applied in most of organizations in efforts of improving quality and performance to meet or exceed customers’ needs. The only way through which the company can achieve this, is through application of quality functions and services in the entire company (Mukherjee, 2006). The total quality management incorporates the general quality actions taken by a company such as quality development, quality control, and above all ensuring there is quality assurance in the services offered by the company. The total quality management involves all levels of management as well as all the company employees. The origin of total quality management is believed to be quality assurance methods that existed during the First World War. The development of total quality man agement was made possible by the large-scale production that emerged after the war. This large production was associated with poor quality of the products services. To minimize the chances of producing poor quality services and products, some quality officers were appointed to ensure the entire production was of quality.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More After the First World War, it was a common exercise in almost all manufacturing companies to inspect the quality of goods and services produced. The emergence of statistical quality control, gave an assurance of testing the quality of sample pieces, as it was not possible to inspect every commodity. By mid 1950s, the quality control exercise was crucial especially in Japanese industries, whereby all the employees could adopt the system within the company . By the late 1970s, the total quality exercise was widely used mostly b y the large companies, and was used by all employees starting from the top management to casual laborers. When other nations discovered how products manufactured in Japan were of good quality, they also started adopting the exercise of quality control. Application of TQM techniques in improving efficiency and effectiveness of business When companies make use of total quality management, there is a high probability of improving efficiency and effectiveness of the entire organization. For instance, Marriott hotel international have applied several techniques of TQM to ensure a positive outcome (Mukherjee, 2006). Through the assistance of the executive management, employees are trained on the concepts of offering good quality services to the customers. The main techniques that the management team of Marriott hotel international is employing qualified staffs, who gives a positive approach to those sensitive areas like the check in point, serving customers within the shortest time possib le, offering a friendly approach, and solving customers problems. Cleanliness of the rooms and wonderful housekeeping services may make all other wrongs to be forgiven by any guest. One aspect that constitutes to the good reputation of this company is the cleanliness especially the admirable housekeeping services that are offered. Moreover, to make their total quality management systems more effective, Marriott is providing an extensive training to all area managers as soon as they are hired. The major reason of doing this is to ensure that the leaders of the company are enlightened on how to offer quality services . Without a good leadership, it can be very challenging for any organization to offer best services and to attain its overall objectives.Advertising We will write a custom report sample on Marriott Hotel International Total Quality Management specifically for you for only $16.05 $11/page Learn More Once a manager is employed in this company, before offering services, they are booked into a one-week training program, where they are equipped with the necessary knowledge and skills to enable them serve the customers well. After undergoing this training, they are responsible of teaching other members of staff on how to offer quality services to customers. According to various researches done by several analysts, the outcomes of poor quality services in any business are very costly. Most of the time, the experience of poor quality services in an organization occur due to having employees who are not empowered fully to solve quality shortcomings, or presence of employees who are not willing to give adequate results. In our day-to-day lives, we have also experienced inadequate services in various organizations whereby, once served you feel like never coming back for more services. These negative experiences occur especially because of having a team of staff who never care about what they deliver, as they are never held respons ible for their mistakes (Mukherjee, 2006). To some extent, the management of the company is the source of this poor service delivery, because of failure to acknowledge employees that every person would be held responsible for his or her deeds. Once a company start trending in such manner, the likely consequence is loosing customers and creation of a good opportunity for the competitors to take over and serve the customers. Approaches towards improving customer care Currently the company has managed to come up with 18 different lodging brands that include limited service and full service that have a variety of services to serve the needs of any traveler. The company is currently managing and contracting various hotels and resorts under the Marriott. The work coverage of the company has widened with time due to expansion of its services. This expansion on the other hand has resulted to increment of the customers globally. Starting from the financial base of the company to its customer network, the company has a good record of expansion for the period it has existed in the market. It is an obligation of every company whether a non-profit or profit making to ensure that its customers are served satisfactorily with the best products or services. For the company to succeed in its operations, be it manufacturing or any other kind of business, the customer should be treated well through provision of quality services.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Marriott being one of the biggest hotels internationally, with good reputation of its quality services, it has adapted a holistic system of formal Total Quality Management. This system is meant to ensure that the increasing customer coverage is offered with the best services of high quality. The hotel has made some extra efforts to ensure that every section of the hotel is equipped with quality services that are customer driven. The Marriott hotel international is under the category of service industry, and so its mandate to achieve its goals and objectives is to ensure its customers are happy. It is the nature of customers to share their experiences with others whether they are satisfied or not satisfied. For the company to ensure that their customers share a positive experience, the company should concentrate in making customers happy through admirable services. The reputation of the hotel and that of the brand depends mainly by the reactions of the customers. Customer satisfactio n is achieved easily through the application of Total Quality Management. Due to the wide acquired experience by the management of Marriott hotel international for the long period they have been in the market, they have pointed out the two main areas that are likely to be criticized by guests. The rooms and the check-ins are the most sensitive areas that require high quality services especially the front office. In Marriott hotel international these areas are well catered for by highly qualified staffs. Both the first contact and impression that guests receive in a service industry is very crucial, as he may keep coming back or may never desire such an experience again. How Total Quality Management contributes to Improving Quality, Efficiency Effectiveness Successful businesses like Marriott hotel international have a management system that understands the likely effect of offering quality services to the customers. Due to such realization, the most competitive businesses, keeps on regularly improving their quality standards. Regularly, through the business News we hear of most famous companies declaring that their priority is to make the dreams of their customers come true through offering quality services that would satisfy the customers and keep them coming back for more products and services. For instance, we heard of Ford Motor Company and Honda Motor Company announcing their first priority of satisfying their customers through wonderful and long lasting products that are friendly to the customer’s finances and to the environment (Clarke, 2007). Despite the fact that these companies are among the leaders globally, they still insist in improving the quality of their products to keep their customers happy. Even if the company have been in the market for a long duration of time, and have acquired many customers, the journey should not end there, as the customers’ needs are as dynamic as the products or the services in the market. The tastes an d preferences of the customers keep on changing with the advancement of the technology and the whole globalization. This calls for the companies to keep working harder to be in a position to handle the dynamic changes in the market especially the customer’s needs (Clarke, 2007). Although Marriott has been in the market for quite a long period, they have continually embraced the current total quality management systems to be in a position to handle the challenges during the tough economic periods. Just like other successful companies, Marriott hotel international has for several years tried to apply the total quality management system to handle and ensure a long-term survival and success through customer satisfaction . Several policies have been put in place to ensure this holistic system they adopted works out well. Due to their improved customer coverage, the productivity of the company also increased, and this is achieved by making all the employees in the company to partic ipate and feel as part of the entire company. The employees are encouraged by this system to assist in improving the various processes found in the company, services, and making the culture of the company a long lasting one. Quality leaders such as Joseph Juran have contributed much in interpreting what such a system should entail to ensure a productivity results. The total quality management system comes up with practices that when utilized well the company benefits much from offering good quality services and an increased productivity. Some of the practices that Marriott hotel international has incorporated in their operations include putting every employee busy to work to accomplish the transformation (Mukherjee, 2006). During the working hours, employees are ever busy with everyone taking a close inspection to his or her duties. Idleness of the employees is something unheard of in Marriott hotel international. During the time of relaxing, the employees are engaged in some talks meant to improve the services of the company. Another practice that has made this holistic system a success is through the provision of education programs to improve the efficiency of every employee. As technology advances, the demands of customers in the business also keep on changing and that is why these education programs are so important to the employees to keep them updated. Another aspect is by all means breaking barriers among staff working areas, if an employee discovers that there is something not attended to, if the person responsible is not available, he or she should attend to that duty first. Incase of any problem or a challenge employees are given a break through of reporting such issues as quick as possible to the right people for the problem to be fixed on time (Clarke, 2007). For a long duration of time, the Marriott and other successful companies they have been able to utilize the practices of total quality management for positive impacts in their companies. The a pplication of this complex system requires committed leaders and other team of staffs to work together through supporting one another to ensure the company improves its productivity. However, not in all cases that the application of total quality management ends up successful. Severally, some companies have reported failure of total quality management approach (Mukherjee, 2006). For instance, if a company had a weak culture from the beginning it would always be hard for this system to change that culture within a short time. A bad company culture remains in the minds of the company’s stakeholders, for a very long period. Even if the company may change, the stakeholders do not admit the change as they believe in what they experienced in the past. Another aspect that may result to a failure is lack of support and commitment from the leaders. It would be hard for the employees to bring change through this system without the help of the top management. The practices of total qual ity management require the contribution of every individual in the company. When a company is offering poor quality services, there is a great cost of customer dissatisfaction and loss of business . When on the other hand is fighting to achieve good quality services there is a cost to be incurred like prevention costs. These are the costs that Marriott and other companies have incurred in the process of preventing the occurrence of poor quality services in the company. These processes include maintaining records and data, as well as the cost of training the employees when setting them ready to handle the challenges. Another type of cost is appraisal costs that are incurred by the company in its efforts of uncovering defects. Another type of cost is internal failure cost, a cost that incurs within the premises, and is realized before the service or the product reaches the customer . All these costs are associated with the efforts of the company to avoid offering poor quality services or products. These costs are considered less expensive than the cost of offering poor quality services or products. Marriott hotel international has made efforts to incur such costs, than to allow poor quality services that would limit its continuity in the market. Through this, this company has continued pleasing its customers through quality services. Criticism of Total Quality Management approaches to tourism As much as total quality management is useful to various organizations, it faces several criticisms. To begin with, the total quality system is not directly related to the general organizational strategy. The decisions that are made by the organization concerning total quality management are not connected to finances or other marketing approaches (Mukherjee, 2006). It is argued that quality issues should be part of functional side, and should not be treated as a separate entity. Another important factor that total quality management lacks is a clear planning for its impleme ntation, which should indicate the goals and objectives, and how they should be achieved. Moreover, the TQM consists of unrealistic goals due to lack of managerial skills because of failure to train employees about the total quality management philosophy. The employees should be fully equipped with knowledge of TQM philosophy. Conclusion In conclusion, the Marriott hotel international has benefitted much from the application of total quality management. Just like any other hospitality industry, total quality management is important due to the competition of the customers . There is an increased number of hotels offering hospitality services globally, thus for a hotel to retain its customers and attract more should offer quality services. The shortcomings of this system are outweighed by its advantages, and so its application to any organization is of benefit. The teamwork of the management team and all levels of employers can work best for this system. For the employees to adhere to the system, they require much support from the top management. Bibliography Bank, J, (2002), Essence of Management series, New York, Prentice Hall. Books LIc, (2010), Marriott International: Islamabad Marriott Hotel International, New York, General Books LLC. Clarke, A, (2007), International hospitality management: concepts and cases, London, Butterworth-Heinemann. Hakes, C, (2004), Total quality management: the key to business improvement,  Michigan, Springer. Mukherjee, PN, (2006), Total Quality Management, New York, PHI Learning Pvt, Ltd. This report on Marriott Hotel International Total Quality Management was written and submitted by user Quinn I. to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

DNA In Forensic Science Essays

DNA In Forensic Science Essays DNA In Forensic Science Essay DNA In Forensic Science Essay Over the years, many different advances in technology have made the use of DNA in forensic science possible. In the past twenty years specifically, there have been many extraordinary discoveries In the fields of science that have led to the advancement of procedures in forensics. Before DNA testing, the most accurate way of identifying people was to match the blood types of suspects with blood found at the scene of the crime. Considering the lack of variability of this procedure, it is no surprise Just how important the use of DNA in forensics has become. The evolution of applying DNA jesting to forensics can be traced by looking at Polymerase Chain Reactions, DNA Fingerprinting and the Innocence Project. For Instance, the history behind how DNA became a reliable tool In forensics goes all the way back to when DNA was first discovered. In the year 1869, a German chemist named Frederica Miseries first discovered DNA, which he called nucleic acid Monsoon, 2013). However, it wasnt until 1953 that biologists were finally convinced by Alfred Hershey and Martha Chase of Donas importance as the genetic material in organisms (2013). One year later, James Watson and Francis Crick deduced the Truckee of the DNA molecule. They proposed that It Is a double helix with complementary nucleotide sequences (2013). Nonetheless, the most critical development in working towards using DNA in forensics was when Kara Mulls created the Polymerase Chain Reaction in 1983 (2013). Furthermore, the Polymerase Chain Reaction, or PC, was the breaking point for using DNA in forensic science. PC is a process that allows extremely small samples of DNA to become useful. This Is done by taking a double stranded DNA fragment and making It Into two single stranded fragments. These two single stranded reagents are then copied, which creates two double stranded DNA fragments. This procedure is then repeated until there is enough DNA for analysis (2013). PC is so powerful that a single hair will do (2013). Consequently, PC could not truly be applied in forensics until DNA Fingerprinting was developed (Dale, Greenshank, rooks, 2006). DNA Fingerprinting was Invented by Aleck Jeffrey three years after Kara Mulls developed PC (2013). Like the fingerprints that came Into use by detectives and police labs during the sass, each person has a unique DNA fingerprint (Betsey, 994). DNA Fingerprinting is a process used in forensic science to identify people at a crime scene, and to tell how many people were present at the scene. This is done by exposing a DNA fragment to a radioactively tagged probe and any complementary strands that occur in the fragment will bind to the probe. The result Is a set of barded-Like lines that Is the DNA fingerprint (2013). It Is obvious how PC would come in handy in the DNA Fingerprinting process. If there is not enough DNA present for analysis, PC could be applied in order to create a useable sample from the DNA o that the DNA Fingerprinting can be applied (PC Introduction, 2009). These many advances made the start of the Innocence Project possible. Founded In 1 992 by the lawyers Barry Check and Peter Enfield (201 3), the Innocence Project Is an organization dedicated to exonerating wrongfully convicted future injustice (The Innocence Project). One case example is the case of Orlando Bouquet. He was convicted for attempted sexual battery and burglary on May 23rd, 2006 and was quickly released on August 22nd of the same year after DNA testing on the victims clothing proved that he was not the man who committed the crime (The Innocence Project). Another example is the conviction of Steven Barnes in 1989 for a murder he did not commit. He was convicted based on questionable eyewitness identifications and three types of forensic science that had not been validated. Nearly two decades later, DNA testing obtained by the Innocence Project proved his innocence and he walked away as a free man on November 25th, 2008 (The Innocence Project). The Innocence Project has freed hundreds of convicted people over the past ten years (2013). This Just goes to show how important DNA testing in forensics has truly become. PC Amplification, DNA Fingerprinting, and the Innocence Project are Just a few of the uses that have come from the numerous discoveries concerning DNA. The use of DNA in forensics would not be possible without the help of the people that made critical findings concerning DNA, the use of PC Amplification and DNA Fingerprinting, and it also served as the genesis of the Innocence Project. Thanks to the people that contributed to the discovery of DNA, its purpose, its structure, and its many uses, today there are several things that DNA is an essential part of. The development of PC Amplification was a dire step in using DNA as a key part of forensic science. DNA Fingerprinting is a more efficient, less expensive process that has become a very common tool in forensics, and the Innocence Project has become a pillar of the American criminal Justice system (2013). The advances in science and technology over the past twenty years have had a major impact on many diverse parts of society. The advancements of DNA research are particularly noteworthy. With the help of PC Amplification and DNA Fingerprinting, hundreds of men and omen that were wrongfully accused of a crime have been set free, and the true culprits have finally been put behind bars. It is astounding how far scientists have already come in their research, and it is mind-boggling to think about Just how far their discoveries have yet to go.

Philosophy Essay Example | Topics and Well Written Essays - 1750 words - 4

Philosophy - Essay Example nd analyzing distinguishes human beings from all other creatures including animals, beasts, birds and even latest devised calculation and computation machines. Renowned twentieth century philosopher Alan N. Turing (1950) is of the opinion that digital computation systems render the lengthy and exhausting computation and calculation services far quicker than human brains, and thus they could challenge and surpass human brains in computation performance, even though these machines are unable to make analysis and draw out tangible measurements attributed to humans. The present paper aims to examine the fact, in the light of theoretical frameworks presented by Rene Descartes and A. M. Turing, that whether human made machines, digital computers, robots and androids have obtained the same level of thinking and reason in this era of technological revolution that is attributed and confined to human brain only or human brain certainly outclasses digital computers on the foundation of unique r easoning and deep thoughtfulness which the latest digital computers are unable to observe. The analyses will also be made in the light of Philip Dick’s novel  Do Androids Dream of Electric Sheep for accept of reject the hypothesis articulated by Turing (1950). Nature has blessed human beings with splendid mental capabilities, which have been turned out to be highly supportive for the establishment of their superiority over the fish of the water, beast of the jungle, pet of urban life and the bird of the sky. Hence, man keeps dominance over almost all creatures by dint of the innate mental characteristics and gifted intellect. Turing (1950) displays his reservations regarding the fast pace of developments being made in the world of technology, which not only have given birth to countless inventions and discoveries, but continuous sequence of these inventions may supersede human intellect as well. By this, according to him, people could rely upon machinery even for entering into

Project management week5 Essay Example | Topics and Well Written Essays - 500 words

Project management week5 - Essay Example Strategies specially tailored should be used by the manager. Technology contribution to project communication- different companies uses different communication in terms of technology. Technology should be chosen appropriately to effectively manage the project communication (Taylor, 2013, p. 27). Effective meetings- this is in terms of establishing rules, using communication models, media appropriation and relevant presentation methods. These are important factors for successful information of communication. Project audiences- the audiences for project meetings are the project team, the stakeholders, employees and vendors. The vendors are external audiences who are contacts of the team providing valuable information on merchandise prices. The project team is made of relevant people who are assigned to work on the project, obtaining necessary information from relevant sources like the management, employees, clients, shareholders who need the project to satisfy certain qualities for it to satisfy the essence of a good project. The management plays an important role in information flow between the project development team and the management itself, which communicates the important factors to be incorporated into the project plan. Project information-Approved information is the only thing that can be shared with the audiences. This information is inclusive of budget requests, project deliveries, change requests and relevant documents. Project status- this includes factors like completed milestones, summaries drafted, major accomplishments attributed to the project, current performances of the budget, that have been scheduled and any factors that pose risks. Project team- these are the individuals allocated to draft the project; they need to know every single detail pertaining to the project. They still have to be provided with procedures that direct them in the expenses, escalating issues and time off. They also need to

Factors Affecting Motivation of Employees

Factors Affecting Motivation of Employees Many people are currently working in call centres and much more are expected to work in them in the near future. Motivation of these call centre employees is of utmost importance so as to refrain them from leaving their work. Purpose: The purpose of this dissertation is to dredge out the factors that affect the motivation of the employees working in call centres and to contribute to research in the area of motivation among call centre employees. Method: The method that will be used is through questionnaires, where employees will be able to complete a set of questions which will specifically address the subject of Motivation amongst the workers. Benefits of the study: This study will be of great benefit as it responds to the call for more investigation into the factors that de-motivate call centre workers to perform. It will further be of importance to call centre managers who, through considering this study will be able to rethink their approaches to productivity, particularly on how they could better motivate their staff to achieve higher output. Almost all consumers have had experience with call centres (Anton, 2000; Dean, 2002). Why are they essential? Call centres are strategically important to many organisations because they are often the major customer interface, and they can provide a service-based competitive edge using high volume, low cost delivery via telephones (Callaghan and Thompson, 2001). Call centres are a growing part of the service industry in many countries and a substantial amount of call centre jobs have been created in this sector in recent years (Baumgartner, Good, Udris, 2002; Holman, 2003; Moltzen Van Dick, 2002; Wegge, Van Dick, Fisher, West, Dawson, 2006). Researchers already recognised that service work, that is, work in call centres was stressful according to a study carried out by Donovan in 1920. The conflicting demands for both quality and quantity, and the emotional nature of customer interactions all contribute to the strain that call centre workers experience (Varca, 2006). Moreover, scho lars have shown that call centre workers are under great pressure to meet their productivity goals at the same time as delivering quality customer service (Deery et al., 2002; Kinnie et al., 2000; Singh, 2000). As a result, call centre work carries with it high levels of employee stress. Consequently, the call centre employees need to be constantly motivated so as they demonstrate keenness and enthusiasm for their work. Motivation is simply the process of arousing and sustaining goal-directed behavior (Nelson Quick, 1997). One of the managers primary tasks is to motivate people in the organization to perform at high levels (Moorhead Griffin, 1992). The Hawthorne Studies conducted by Elton Mayo from 1927 to 1932 showed that views of how managers behave were a vital aspect of motivation and improved performance. This study brought to light the fact that peoples psychological and social needs have to be taken into account to make them feel important and thus motivate them to work. In addition, the work of Maslow in 1943 provided a major impetus to employee motivation since he put forward a theoretical framework of individual personality development and motivation based on a hierarchy of human needs. Likewise, Herzberg and McGregor also developed theories of motivation . Herzberg was of view that to motivate workers to give their best, proper attention must be given to a different set of factors, the motivation or growth factors. Additionally, McGregor argued that the style of management adopted is a function of the managers attitudes towards human nature and behaviour at work. He put forward two suppositions called Theory X and Theory Y which are based on popular assumptions about work and people. The ingredients of motivation lie within the employees themselves. So, managers should have the knack to motivate their de-motivated employees since, as mentioned above, employees at call centres face a lot of ordeals. Moreover, organizations are made of their individual members. The individual is a central feature in any workplace whether acting isolation or in a group, in response to the expectations of the organization. Where the needs of the individual and the demands of the organisation are incompatible, it can result in frustration and conflict. So, managers have as main aim to keep the motivation of their employees at a high level so as to achieve desired results and performance. PROBLEM STATEMENT Call centres are facing a major problem these days, namely absenteeism which can have a large impact service quality. Due to this problem, there is fewer staff to handle customer interactions, wait queues tend to swell and call centre employees are under high work pressure. This tends to impact directly on their morale and similar behaviour may be fostered in those left to carry the can. Call centre work is very monotonous due to highly repetitive nature of the job. Thus, call centres run the risk of the employees easily losing enthusiasm and becoming demoralised. Moreover, call centres provide limited career opportunities and they risk losing their best people if they cannot provide adequate career prospects. Talented employees lose interest in their work; they become de-motivated and stop working towards the high standards they set up before. Additionally, call centre employees have to work in night shifts which pose a problem to them. Employees, mainly the female staff fear workin g at night for security reasons. Social life is almost inexistent for them, since they work all the time. They also face problems such as inconvenient postures due to computer work and high noise level. It can thus be deduced that the work of these persons is not so simple and very demanding. AIMS AND OBJECTIVES This study has as aims to determine the factors which affect the motivation of call centre employees. Its objectives are to acknowledge the problems faced by call centre staff so that the managers of call centres take necessary incentives to motivate their staff. This will help create a better working environment in which each employee will thrive. Besides, this study will benefit to the learning population who may be doing research on this particular topic. METHODOLOGY There are two types of data that can be collected, namely primary data or secondary data. Secondary data is data which exists already and which has been produced by some other person. It is known as secondary research because the person using it is the secondary user of the data. Primary data, on the other hand, refers to the process of generating and collecting original data from the intended operation for an organisation. It is the organisation which determines precisely and accurately what information is needed and from whom it is needed. It then sets about acquiring the data. Primary data sources are obtained by using one or more of the following techniques such as observation, surveys, experiments and questionnaires. To proceed with the study, primary data will be used, namely questionnaires. A questionnaire is a tool used by to deliver questions to respondents and then noting down their answers. Three types of information can be collected while using questionnaires. Fact: data such as demographic information, age, gender and so on. Opinion: beliefs, attitudes, feelings and knowledge. Motive: knowing peoples reasons for a particular belief or action. Questionnaires will be used since they will help to compare results as all the employees of call centres will be asked the same set of questions logically related to the problem under study, that is, factors affecting motivation. Thus, their responses can be added meaningfully. At around 150 questionnaires will be distributed to the employees. Firstly, the method of sampling used will be convenience sampling. Convenience sampling will enable me to give the questionnaires to any person whom I know, who will in turn give them to other colleagues to be filled in. Cluster sampling will also help me distribute the questionnaires. This consists of drawing up a list of clusters that together comprise the whole population and then selecting a sample of clusters (by using simple random sampling). The call centre employee population is conveniently divided into groups. For example, there are employees doing morning shifts and those doing night shifts. So, questionnaires will be given to these two groups accordingly. BENEFITS OF THE RESEARCH There are several benefits of the research. Firstly, this research may be used as a tool for managers to motivate their staff. Managers, as well as employers, will get a glimpse of the factors affecting the performance of the employees and through this; they will be able to implement several measures to encourage them to work. For example, it could be found that employees value getting access to training and development programs (Shah and Bandi, 2003). Having access to vocational training is perceived as a real job enrichment and benefit, so the organisation would highly benefit from it. Furthermore, through this study, the employment rate could increase. Since managers would be aware of how to attract and motivate their staff, more and more persons would be eager to join the call centre industry. As a result, the rate of unemployment will decrease, hence benefiting to the Government and the society as well. Amongst these target audiences, that is the managers and the Government, the re is also the learning population which will get benefit from it. Students may use this study as a means to acquire more knowledge on call centre industry or even use the data to carry on with their projects. While conducting the research, several direct and indirect costs need to be taken into account. Expenses such as printing and photocopying of questionnaires and transport need to be catered for. Moreover, a budget is also being allowed for unexpected expenses which may crop up in the course of the research.

Gulliver’s Travels is a series of four books about Lemuel Gulliver, a surgeon who has a group of adventures in four different areas

Gulliver's Travels is a series of four books about Lemuel Gulliver, a surgeon who has a group of adventures in four different areas. These adventures help him form a new outlook on humanity and society. The author of the book, Jonathan Swift, expresses his opinions about his society by satirizing the societies that Gulliver visits to suit his own. The task at hand is to compare and contrast Book one and Book four of Gulliver's Travels. I will compare and contrast this book in terms of setting, character, theme and plot. One more important factor to consider is the satires that were made in each of these books; as well as, Gulliver's mood in each and how his adventures affected him. The first point of comparison and contrast is the plot. In Book One, we see that Gulliver is the surgeon of a ship called the Antelope. The ship that he is in goes into a terrible storm where twelve of the crewmembers die. Gulliver and the remaining crew members board a rowboat to escape the wrecked ship. The rowboat then turns over and Gulliver has t o swim to shore in order to survive. He falls asleep on the shore and when he wakes up from his slumber he finds himself tied down. Gulliver gets introduced to the Lilliputians where he is welcomed by them later on in the book. He is taken to the Emperor and the Emperor was really entertained by Gulliver. After a long time in Lilliput, he is used as a ‘national resource' for Lilliput, used in the wars against Blefuscu. The war that was on between the Lilliputians and the Blesucuns was about the different ways of cracking eggs which is really a useless matter to argue over. Finally, Gulliver is accused for treason because he put out a fire in the queen's apartment with his urine. He would be shot ion the eyes but he convinces the Emperor to allow him to leave and the Emperor agrees. He goes to Belfuscu where he gets on a canoe and goes home. In Book Four, Gulliver is captain of a ship where his crew conspires against him and take him prisoner because they want to be the pirates of the seven seas. They drop Gulliver on a rowboat where he manages to row to an island. He decides to look for inhabitants or humans where instead he finds horses that treat humans like trash and only use them like slaves. He befriends a horse (they call themselves Houyhnhms) where he discusses his society to him and describes a lot of the characteristics of humans or yahoos in their language. The second point that should be mentioned in the comparison between Book One and Book Four is Gulliver's character in each of the books. In the actual books, Gulliver is a surgeon and the purpose of this is that surgeons, in general, are respected and trusted for the decisions that they have to make in the operating rooms; Swift makes Gulliver a surgeon so that he would be an expert in note taking and that he can make us believe and trust Gulliver. In the first book, we see Gulliver as a person who is just criticizing the government of the Lilliputians, and all he is doing is expressing his opinion. In Book Four, we see that Gulliver is an unreliable narrator as his views are extremely tedious and that the arguments that he makes about humanity are unfair and unjust. Heading back to book one, we saw that Gulliver was a peaceful man that made excellent critics of his the government of the Lilliputians. Through the books and leading all the way to Book Four, we realize his violent and aggressive nature, adding to the mistrust that we have for him. In Book One, Gulliver's violent nature was unnoticeable as the book was focused on the government and the living system of the Lilliputians. Gulliver's name suggests the word gullible; he does realize the ways in which he is being used in the books. In Book 1, Book Two, he is being exploited in terms of acts and behaviour. He had to fight a war that was between the Belfuscuns and the Lilliputians. In Book Four, we realize his gullibility by the exploitation of knowledge that does happen. This element of exploitation is obvious in the book as in the first few books it is in terms of material acts and items while in the last book it is the terms of the knowledge gained by the Houyhnhms. The last element in the character of Gulliver is the misanthropy that he develops at the end of the book. The cause of this misanthropy is view at the Yahoos in the island of the Houyhnhms. He couldn't stand Yahoos, even his own family, that he bought himself a horse and talked to him at the very end, â€Å"As soon as I entered the house, my wife took me in her arms, and kissed me, at which, having not been used to the touch of that odious animal. . The term odious that he describes his wife with shows how much he could not stand his own wife which is quite depressing really. He really wanted to stay with the Houyhnhms at the island. This contradicts the part in the first book where he wondered if he would ever see his family again and his children. Gulliver's character was deeply alte red through his travels, but mainly altered in the final book where he developed his misanthropy and the hate of the humans of the world, at the very end, he bought himself a horse that he talked to instead of his family and the friends that he might have had.

A Mother’s Day Kiss-off; Critique Essay

â€Å"A Mother’s Day Kiss-off† was written by Leslie Bennetts to change the male view of everyday mothers. Bennetts wrote this because she has witnessed and studied these events. She wrote that mothers should not just be praised on one day a year versus the 365 days that she is doing it alone, well mostly. Not only is this problematic for the child but for the parents relationship as well. She wanted to make clear that women’s roles in parenting have been changing for several years now. They should be closely reviewed before assuming the roles will stay the same as they may have been in the past. Male parents too often expect mothers to maintain a household, work full time and take care of the children. Little do they understand the roles should take over for both parents not just one. Many mothers find their careers to be put on hold because they cannot go to school on top of everything else. This leads to disputes between income needs and family needs. This is commonly a call for divorce and other family members fear in anger that it could end a marriage. Father’s should want to take on family roles as the mother does. While most mothers make sure the needs of the child are fulfilled most fathers do not pay mind to things like; doctor visits, school sicknesses and playdates. They just expect a clean house, a warm meal, and a well maintained child. Mom’s are expected to drop everything including their jobs to take after the child, meaning having to leave work or be late to work, or having to stay home with a sick child. It all means the same, it’s not necessarily tradition of housewives but the role of mothers has simply changed. Too many families are failing to realize this drastic life style change that Bennett’s encounters. If roles were to ever switch fathers would understand the financial and emotional needs of a child, piled on to a full time job. One day Leslie hopes this will be an eye-opener for the opposing parent. Most mothers will continue to stay faithful to this lifestyle while others rush to find a way out. For some this role will change and others it will remain the same. Bennetts writes this article in hope that the father figure and other family members will  arrange changes in a life style to accommodate the mother, in my family this did not happen. In response to this article, I have a personal view of this very problem. My father expected my mom to clean and cook and do household chores, but also to work full time and take care of me. My dad drove truck so he wasn’t home often enough to see what my mother went through. He stayed within tradition like he thought it should be. This happens a lot and not just my family but many American families like my own. I do think she had a purpose to change a father’s lifestyle point of view, but not to change the person themselves. I agree that the roles have changed but for some families in the opposing argument, do not like the role switch and will continue in tradition to their previous generations. Bennetts is blind to the idea that some American housewives enjoy their lifestyle, not all families and mothers are miserable playing this role. She may assume so but it’s not a subject you can just assume upon, it is a serious issue that needs facts, not biased information written out of fear or anger. The family I was raised in relied on the father to take care of financial needs and the mother to take care of social and emotional needs of the family and the child. Some families are dependent on one income and cannot afford to make a change. Other families do not want to change and enjoy their outdated lifestyle.

Essay on Killer Angels by Michael Shaara - 677 Words

Killer Angels by Michael Shaara Most people think of the Civil War as a military battle between the North and South. Without studying the subject, they do not appreciate the facts that make up this historical event. When one reads the novel, Killer Angels, the reader is given a much better perception and understanding of what actually happened during the war. Killer Angels, by Michael Shaara, is a realistic historical depiction of the great battle of Gettysburg, which left 50,000 Confederate and Union soldiers dead, wounded, or missing. The novel is set up in chronological order of events that took place during the four days of the bloody and decisive battle of the Civil War. The tale is told from an alternating north and south†¦show more content†¦Lee, Major General John Buford from the South and from the North, Brigadier General Lewis Armistead, and Colonel Joshua Chamberlain. The main generals for the South were Lee and Longstreet. For the North there was Buford and Chamberlain. These men truly believed in what they were fighting for. Chamberlains sight on Little Round Top was very moving and courageous. I realized all the things the men had to give up and how amazing it was to see that they still had hope they would win and be back home with their families. I enjoyed how the book made me feel like I was directly involved with the incidents that occurred. The book instills in ones mind what a battle fought during the Civil War was actually like. This is a tremendously moving novel, completely unforgettable. Throughout the book, the reader is exposed to the pain, difficulty, anguish, and other dilemmas the armies face leading up to the final confrontation. There is extreme loss and unimaginable pain expressed as General Lee realizes that he is close to losing the war, as quoted in the book, No blame can be attached to the army for its failure to accomplish what was projected by me . . .. I alone am to blame, in perhaps expecting too much of its prowess and valor . . . could I have foreseen that the attack on the last day would fail, I should certainly have tried some other course . . . but I do notShow MoreRelatedThe Killer Angels By Michael Shaara1634 Words   |  7 PagesPulitzer Prize-winning author Michael Shaara, the author of The Killer Angels, was born on June 23, 1928 in Jersey City, New Jersey. He was an author of science fiction, sports fiction, and historical fiction. Although writing was his passion, Shaara was very athletically successful in high school, winning more awards than any other student in the history of the school for sports such as basketball, track and baseball. He acquired a skill in boxing, and of the 18 matches Shaara fought as a young man, heRead MoreThe Killer Angels By Michael Shaara1290 Words   |  6 Pages The Killer Angels Essay â€Å"There is no honorable way to kill, no gentle way to destroy. There is nothing good in war. Except its ending.† Stated by Abraham Lincoln, this quote embodies the essence of war, its tragic character and unfortunate occasional necessity. Accordingly, the outcome of war and its battles is often determined by the attitudes of the leaders of the opposing sides, including their causes for the willingness to fight and to be fought. Such was the case with the Battle of GettysburgRead MoreThe Killer Angels By Michael Shaara1521 Words   |  7 PagesThe book The Killer Angels was published in 1975 by the Ballatine Booksand was written by Michael Shaara. The Killer Angels is a historic novel about the time of the American Civil War, more specifically The Battle of Gettysburg. Shaara wrote this historical masterpiece with the sole purpose of letting the reader know exactly how the war was for the men actually putting their lives on the line to get this great country of America to the stature it is today. In order to accomplish his goal of creatingRead MoreThe Killer Angel By Michael Shaara1248 Words   |  5 Pages The Killer Angel is a book elaborating on the history of the American civil war authored by Michael Shaara. The book has gained popularity among American citizens as it covers one of the deadliest battles in American history that took place at Gettysburg, Pennsylvania, hence the title of the battle of Gettysburg (Shaara 5). The crash involved two major groups, the Confederacy, and the Union. The Confederacy constituted of seven secessionist states from the South who advocated forRead MoreThe Killer Angels By Michael Shaara1947 Words   |  8 Pagesthe dueling North and South together to the small town of Gettysburg and on the threshold of splitting the Union. Gettysburg was as close as the United States got to Armageddon and The Killer Angels gives this full day-to-day account of the battle that shaped America’s future. Michael Shaara author of â€Å"The Killer Angels,† tells the story of the Battle of Gettysburg through the eyes of generals Robert E. Lee, Joshua Chamberlain, James Longstreet, and John Buford, and the other men involved in the actionRead MoreKiller Angels By Michael Shaara850 Words   |  4 Pages In the Pulitzer Prize winning civil war novel Killer Angels, Michael Shaara covers five days of the historic battle between the Northern and Southern United States at Gettysburg. Both the North and the South fought for freedom, although they did not have equivalent definitions of freedom. The North and the South were unwavering in their beliefs and their hope for a better United States, but what the two butted heads the most on was slavery. The South was a primarily agrarian region which reliedRead MoreThe Killer Angels By Michael Shaara1117 Words   |  5 Pages Michael Shaara’s 1974 historical novel, The Killer Angels, covers the story of the four days of the Battle of Gettysburg that also features maps for visualization. The format of the story is well organized. It begins with a Foreword, which describes in great detail the armies and soldiers involved in the battle. It follows up with four sections and within each section there are chapters that are written in chronological order, covering the events between Monday, June 29, 1863 and Friday, July 3Read MoreThe Killer Angels By Michael Shaara Essay1255 Words   |  6 Pages In the novel The Killer Angels by Michael Shaara, the story is told from the perspective of the men that fought in the war of Gettysburg in Pennsylvania on July 1863. We are able to see both sides of the combatants, their struggles they faced, friendships acquired, losses, personal stories and their views. In history we only learn the superficial information of how it occurred in the battle and the outcome of it, but we do not know how it happened and how much effort it took to fight in thatRead MoreThe Killer Angels By Michael Shaara1123 Words   |  5 PagesThe Killer Angels Novel written by Michael Shaara describes the Gettysburg battle from the perspective of Robert E. Lee, James Longstreet, various soldiers from both sides, and other men who fought in the battle. This author makes the reader go back in time and actually makes the reader depict the circumstances, and situations that soldiers and generals faced. This Novel makes the reader know that both sides were eager to win, and bring this bloodshed to an end. This amazing Novel shows how neighborRead MoreThe Killer Angels By Michael Shaara852 Words   |  4 PagesThe Killer Angels by Michael Shaara was not just a fiction novel, it was a story of a man who actually saw the battlefield of Gettysburg and learned about the battle and its importance. When he returned from the battle sight he decided to write a novel based on his experience there. Instead of creating fictional characters he used the names and experiences he had directly with the main characters of the novel. Not only did Shaara study and review letters, documents and journal enteries of the men